Jurnal Penelitian Multidisiplin
https://journal.pbnsurabaya.co.id/index.php/jupm
<p>Publication of a Multidisciplinary Research Article</p> <p>Prefix DOI: 10.58705</p>Jurnal Penelitian Multidisiplinen-USJurnal Penelitian Multidisiplin2964-0466Pengaruh Professionalism, Realibility, Attitudes, Accessibility, Service Recovery Dan Servicescape Terhadap Brand Image Destinasi Wisata Luak Gadang Bukik Baka Park Kamang Hilia
https://journal.pbnsurabaya.co.id/index.php/jupm/article/view/361
<p>This study examines the influence of factors affecting the brand image of Bukik Baka Park tourist destination in Kanagarian Kamang Hilia, Agam Regency. This research uses a descriptive method with a quantitative approach and uses SEM-PLS to analyze data collected through questionnaires. The results showed that of the six independent variables tested, namely <em>professionalism</em>, <em>reliability</em>, <em>attitudes</em>, <em>accessibility</em>, <em>service recovery</em>, and <em>servicescape</em>, there were two variables that had a significant influence on the brand image of Bukik Baka Park tourist destination, namely <em>attitudes</em> and <em>servicescape</em>.</p> <p>These findings indicate that tourist attitudes towards the tourist destination and the quality of the physical environment of the tourist destination have a strong influence on brand image. This study recommends that the managers of Bukik Baka Park tourist destination focus on efforts to improve positive tourist attitudes and improve the quality of <em>servicescape</em> to enhance brand image and attract more tourists.</p>silvyEddi Novra
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2025-02-262025-02-264115